If your business needs to acquire supplies in order to function, acquiring the right supplier for your business can take up a lot of your time and require some hard research.
When you find the right supplier, continue developing a productive and professional relationship to maintain your business efficiency.
Ensuring a healthy relationship with your supplier
A bit of work establishing a good line of communication with your supplier goes a long way, Here are some tips to help you out:
- Be regular with your contact. This helps them be ready for you when you need to ask them questions. if you are punctual for your scheduled contact times, they will also be more likely to reply to you on times that aren’t scheduled.
- Let them know exactly what you need in an honest way, and be specific. Making sure to nail the fine details will give your supplier a clear picture of what you need, and protect your business if an order goes awry.
- Be humble! Your supplier may have some good advice to give you that could save your business time and money.
- No matter how good your suppliers service may be, there is always room for error. If your goods arrive in poor condition, or not all of the product has been sent, make it your number one priority to contact them about the issue.
- Monitor your suppliers performance. We need to remember that they will have other clients, however this is not an excuse for pushing your business aside. If you notice that their standard of service is dropping, make it a point to discuss it with them to make the necessary changes to improve the way you do business together.
- Understanding what your supplier with regard to performance and and expectations will help you when you need to renegotiate contracts.
“When you find the right supplier, continue developing a productive and professional relationship to maintain your business efficiency.”
If you are looking to keep your stock in order, it goes a long way to have a good relationship with your supplier. Stable stock control is the difference between meeting your clients expectations and not.
If you have managed your relationship with your client well, you might expect:
- Help to reduce your stock control costs
- The supplier holding stock for you
- Stock being shipped directly to your client by the supplier on your behalf
- Updates on sales or new stock arrivals and special deals
Building strong processes from the outset
if you want to guarantee efficiency, you need to make sure you and your supplier can agree on a standard ordering process, a fully understand the responsibilities that you both share. You should:
- Pay your accounts on time. If you ever find that you will not be able to pay on time, contact them well in advance and let them know when you will be able to settle the bill or work out a payment plan.
- Maintain order. If you are constantly changing orders and making unrealistic demands, you will definitely deteriorate your relationship with your supplier. Stay organised and as predictable as you can. If you need to make a change or speed up your order, make it infrequent so that when such a situation arises, it can be taken seriously.