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4 tips on managing and developing your team

Written by Fitzpatrick Group • Senior Accountant
Published on 12 Apr 2019

The responsibility of managing and developing your team ultimately lies with the business owner or the manager. Strong management is required to get the best out of your team.

There are four key areas that will need to be addressed when successfully managing and developing your team

  1. Managing Staff
  2. Creating a Happy/Healthy Workplace
  3. Record Keeping and Your Employees
  4. Staff Development and Training.


1. Managing Staff

It is always a challenge to manage people and it’s striking the balance to be effective and yet inspire, lead and motivate staff. To be successful can lower staff turnover and increase productivity


2. Create a happy and healthy workplace for your employees

Create good work-life balance

Work-life balance is all about flexibility. Achieving work-life balance allows employees to manage their work time and align with leisure activities, health, family and personal commitments. Getting this right will help you retain and attract quality employees

Manage complaints and dispute resolutions

All workplaces have the potential for issues to grow between employer and employee. Examples of issues could be related to wages, awards, harassment or discrimination.

Dispute resolutions can be resolved predominantly through simple discussions and common sense. It is less costly to resolve by direct discussion and negotiation and is the preferred approach in the first instance.

Manage your employees and conflict of interest

Conflicts of interest arise when your employees’ interests conflict with the professional interests of a business or a personal gain is a possibility for an employee. By having a code of conduct in place that spells out the guidelines in relation to standard and values, employer expectations and how all parties behave and be treated can help eliminate conflicts of interest in the business

Know the legal risks associated with bullying and harassment

An employer has the responsibility to provide a workplace free of harassment and discrimination.

Harassment is unwelcome conduct that humiliates, offends or intimidates people. Such leads to an increase in turnover and lower productivity. Bullying is a form of workplace harassment and some examples are unfair and excessive criticism and constantly changing and setting unrealistic targets.

There are a number of resources available that can be accessed that will provide guidance as to how to best handle harassment and bullying in the workplace. Please refer to the Australian Human Rights Commission and Fair Ombudsman website for further information.

Host work functions safely

Christmas parties are the best way to let out hair down and thank our staff for their efforts. Employers are still responsible for the safety of your staff even though we are ‘off the clock’.

Some suggestions to ensure safe celebrations to remind staff before the function of the policies and procedures in place, an email reminder to staff that this is still a work function and to act responsibly at all times.


3. Record Keeping and your employees

It is imperative that you keep an accurate and complete record of all your employees.

Employment Records are legally required to be kept accurate and wages and time complete with pay slips issued.

While not all records are required to be kept, it is best practice to keep records of your employee resume and job applications, workplace performance records and trade certificates.

Visit the Fair Ombudsman website to access further information on keeping time and wage records and also templates in relation to pay slips and leave records.


4. Staff Development and Training

Skills of your staff is an asset to every business and further developing and nurturing their skill set is an important activity of your business. Keeping staff up to date makes the business productive and competitive.

Some tips to make sure you are on top of this are:

  • Identify the skills the business needs
  • Explore training options
  • Know the funding and programmes available to help develop the skills of your employees

Check out another recent blog in this category.

Managing and developing your team is important